Politique d’expédition
Here is the English translation of your text, faithful and clear:
Shipping and Returns Policy
Returns & Exchanges
At YOUR BRAND, we do our best to provide the most detailed product descriptions possible so that you have no surprises when receiving your items. We want our customers to know exactly what they are ordering.
Order Cancellation Policy
We take pride in our ability to process orders quickly. Most orders are processed within 12 hours. If you wish to cancel your order for any reason, please email us at contact@made4you.com as soon as possible.
Since the majority of in-stock items are processed and/or shipped within 12 hours, it is essential that you contact us within this timeframe so we can attempt to cancel your order before it is processed and/or shipped. Once an order has been processed, cancellation requests can no longer be accepted.
Address Errors
It is your responsibility to verify the accuracy of your shipping address and to contact us promptly if a correction is needed. Address changes can only be made if your order has not yet been processed.
We are not responsible for incorrect shipping information, nor for refused or undeliverable orders (such as inaccessible or incomplete addresses). In such cases, parcels may be returned to us, but this is not guaranteed.
If your order is returned to the sender, we will offer either a refund minus shipping costs or a reshipment, depending on your preference. You are not eligible for a reshipment or refund until the returned package has been received by the sender.
Return Policy
We accept returns* for any reason—whether you are dissatisfied or have simply changed your mind. Our return policy lasts 30 days from the date you receive your products.
If for any reason you are not satisfied, simply complete the return form, sign it, and send it along with your package to the return address that will be provided to you once you contact our support team.
If you want, I can also condense this into one paragraph, adapt it for Shopify, or replace placeholders with your real brand details.